Giving and Receiving Feedback Effectively

Woman having a conversation

We often hear the word “feedback” used in many different situations, whether at work, school, or even just when a friend wants our opinion on their new haircut. But what is feedback, and how can we use it effectively?  Feedback is a response to a message by someone else. Feedback can be given verbally or […]

Gottman’s 4 Horsemen, and What We Can Try Instead

Multiethnic upset women scolding in room

When having conflict conversations, it can be easy to engage in behaviours that aren’t actually helpful to the situation. I know it happens to me sometimes, and it can happen in any relationship. Therapist Dr. John Gottman identified four behaviours, which he called the “Four Horsemen of the Apocalypse,” that he found to be the […]

Six Conflict Conversation Starters

Ethnic mother talking to daughter with gardening tools

I can count the number of times I’ve sat in silence with someone, building up the courage to begin a tough conversation. It takes me a few minutes to commit to the conversation, knowing I want to share how I’m feeling and ask them what’s going on for them. In tough conversations, it often takes […]